Microsoft is taking significant steps toward promoting sustainability and reducing waste by expanding its Xbox Series X|S console repair options. As announced on Xbox Wire, the company has partnered with uBreakiFix by Asurion to become the first Xbox Authorized Service Provider. This means players can now take their Xbox Series X|S consoles to any of the participating uBreakiFix locations across the U.S. for repairs, even if their warranty has expired. The service will cover repairs for the latest Xbox Series X|S models, including the 2TB Xbox Series X Galaxy Special Edition, the 1TB Digital Xbox Series X, and the 1TB white Xbox Series S.
This repair program is set to launch on January 20, 2025, but Microsoft advises players to confirm with their local uBreakiFix store whether they are participating. This expansion comes as part of Microsoft’s broader efforts to support sustainability, including a partnership with iFixit to sell replacement parts and repair tools for Xbox Series X|S consoles.
In line with these efforts, Microsoft is committed to reducing its carbon footprint and advancing sustainability. The company is working towards achieving carbon neutrality and water positivity by 2030, despite the challenges posed by its investments in artificial intelligence. Additionally, Microsoft has eliminated single-use plastics in packaging, replacing them with paper and fiber-based materials for the latest Xbox Series X|S consoles.
Microsoft is also promoting energy efficiency in game development through the Xbox Sustainability Toolkit, which is currently being used by first-party studios. These initiatives reflect Microsoft’s dedication to environmentally responsible practices while supporting its gaming community.


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